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Get free worldwide shipping with this code: PAWS2021


Standard shipping time within the US generally takes between 8 to 12 business days.

However, we must say it, there could be shipping delays due to pandemic restrictions.

If your order arrives broken or defective

On the rare occasion that one of our products arrives in a defective condition – we will offer you a replacement or a refund.

Returns of opened, used products

Due to hygiene reasons amid the current pandemic, we cannot accept returns on used, working products.

Returns of unopened products
If you have changed your mind about your order and the product is in unopened, new condition – we can offer you a return and partial refund  (we charge a 20% restocking fee to cover the shipping and packaging costs).

If your order is shipping to an incorrect address, please email [email protected]

Once your order ships, you’ll receive an email notification, which will provide a link to order tracking details.

Sometimes, the carrier takes 1-2 business days to provide tracking info once your order ships.

If you still have questions, don’t hesitate to contact [email protected]

No worries, it happens to all of us.

Please contact us [email protected]

Yes, we ship to every country.

Depending on the product, we send it from either the USA, UK or Asia.


Please contact us, we will get back to you ASAP

[email protected]

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